Block Manager

Hertfordshire/Hybrid

£40,000 - £45,000

Our client, an established property management company based in Hertfordshire, that specialises in the block/estate arena of the industry, are seeking an experienced Block Manager to join their ever-growing team.

 

Duties
  • Responsible for the full management of circa 15 blocks / 500 units within their “prem black” division (standard residential builds / New-build flats)
  • Responsible for overseeing reactive maintenance and where necessary, ensuring that job orders are raised appropriately before sending contractors to site, whilst keeping the customer informed.
  • Maintain your tasks and those of any service manager working with you.
  • Promote customer service excellence through leading by example and always ensure the best customer experience is provided.
  • Communicate frequently with customers you are dealing with, ensuring at every touch point they are kept informed and updated with progress of a job, task, project or query.
  • Obtain feefo’s in line with company OKR of 50 feefo’s per month, to ensure company and personal growth.
  • To provide monthly reports on time, accurately and in the format/method requested.
  • Issuing of all Major works, accountable for Notices and overseeing works, ensuring that all formalities are adhered to
  • Ensure monthly/quarterly newsletters are well presented with useful content and sent out on time
  • No more than 5% variance on budget vs actual expenses at year end in any accounting period

 

Requirements
  • Minimum of 3 years specific block management experience
  • An ambitious individual with a can-do attitude.
  • Within 45 minute drive/commute of Borehamwood

 

Work hours
  • 9.00am to 5.30pm, Monday to Friday (1 day per week from home of your choice)

 

Benefits
  • 31 days of annual leave (including bank holiday’s)
  • Discretionary bonus scheme
  • All relevant accreditation (including IRPM) funded once probation is passed.
  • An exceptional onboarding programme with top training.

Block Manager

Hertfordshire/Hybrid

Permanent / Full Time

£40,000 - £45,000

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