Centre Point Recruitment has partnered with an independent property company that specialises in lettings and property management, based in South-West London. We are currently assisting them with the recruitment of a Property Manager.

Our client wishes to hire someone with proven experience within property management, who can drive forward the exceptional level of customer service in-line with their values.

Main responsibilities:

• Managing a portfolio of c.100 properties, acting as sole point of contact and building client relationships.
• Maintaining exceptionally high standards of communication with landlords and tenants.
• Carrying out property visits (pre tenancy & mid tenancy inspections).
• Handling property insurance claims.
• Maintaining the good relationships with contractors.
• Managing all end of tenancy tasks, including quantifying deductions, deposit release and de-registration.
• Manage costs and arrears by working closely with the finance team.
• Providing access to properties when necessary.
• Assessing and resolving maintenance issues by urgency and importance.
• Conduct and analyse property inspection reports and liaise with the landlord giving relevant advice.
• Manage end of tenancy returns for a managed client portfolio.
• Negotiate dilapidation compensation for the landlords of a managed client portfolio.
• Send out utility letters/emails to utility companies and councils at the end of the tenancy’s and provide meter readings.
• Check invoices received against works orders and arrange payment to contractors by working with the accounts team.
• Ensuring deposit returns are managed within the agreed turnaround time, resolving any issues between parties.

Key requirements:

• A minimum of 2 years’ experience within property management (essential).
• Exceptional communication skills (in person, over the telephone, and via email).
• Excellent customer service skills.
• Strong work ethic and a “can do” attitude.
• Full UK driving licence (the use of a pool car is available)

Location: South-West London

Hours: 9am – 6pm Monday to Friday

Hybrid: 1 day of remote working (following probation pass)

Salary: £28-35k plus bonus (c.£3-4k)

Driving licence: Essential

Development: Full support with ARLA qualification and career progression within the business