Job Title: Property Support Administrator

Location: East London / Essex
Salary: £20,000 – £25,000 (depending on experience)
Working Hours:

• Monday to Friday: 8:30 AM – 6:00 PM
• Saturday: 9:00 AM – 5:00 PM
• One fixed day off during the week

The Opportunity

A fast-paced, growing estate agency in the East London/Essex area is looking for an organised and customer-focused Property Support Administrator to join the team. This is an office-based role that sits at the heart of the business, supporting both the sales and lettings departments.

If you’re professional, proactive, and enjoy being in a busy team environment, this is a fantastic opportunity to grow your career in property.

Key Responsibilities:

• Handle incoming enquiries via phone, email, and online platforms
• Book in property viewings across sales and lettings departments
• Schedule and manage mortgage appointments with in-house advisors
• Maintain accurate records and update internal systems
• Liaise with negotiators, mortgage brokers, and clients to ensure smooth appointment scheduling
• Support front-of-house duties as needed (calls, emails, general admin)
• Provide excellent customer service and act as a key point of contact for client queries

Requirements:

• Strong administration or customer service experience (property experience a bonus, but not essential)
• Excellent communication skills, both written and verbal
• Confident, friendly, and highly organised
• Ability to multi-task in a busy environment
• Strong attention to detail and follow-through
• No driving licence required – this is an office-based role

What We’re Looking For:

• A team player with a helpful, can-do attitude
• Someone who takes pride in keeping things running smoothly
• Professional and presentable with a strong phone manner
• Comfortable using email, CRM systems, and Microsoft Office
• Reliable, punctual, and eager to learn

What’s on Offer:

• Competitive basic salary of £20,000 – £25,000
• On-site training and support
• Friendly, close-knit team environment
• Career growth opportunities in a fast-moving company
• Office-based role with no weekend driving or external appointments required

Interested?

If you’re organised, proactive, and enjoy supporting a busy team—this could be the perfect role for you. Apply now and take your first or next step into the property industry with a company that values efficiency, professionalism, and team spirit