Main responsibilities:

• Answering calls to the land management general number and transferring them to the correct person, taking messages or assisting where possible
• General office maintenance/management including booking repairs via central, maintaining in-house H&S safety system (meridian). Quarterly office inspections to upload to system.
• Printer management including ordering & returning waste toners and raising faults with supplier.
• Managing the hard copy folders, confidential waste and archiving system, including collections and returns.
• Raising purchase order numbers for office supplies/services. Monitoring stocks and re-ordering supplies. Coding and sending off AP invoices for payment
• General office admin including photocopying & scanning, paying in cheques, and post.
• Producing mail merges, minutes, and file notes.
• Expenses claims for the team, booking train travel.
• Any other ad-hoc administration work.
• Initiating and collating information for AML/KYC checks,
• Creating new clients and jobs
• Assist with organisation of events.
• Keep up to date with company’s wider processes and notifying the team of changes.
• Create billing schedules for the team and amending fee flow forecasts. Raise fees/fee shares. Liaising with finance department, producing credit notes as needed. Producing debtors reports.
• Running disbursements report and identify rechargeable for billing. Coding and sending off disbursement invoices for payment.
• Assisting with professional jobs – such as valuations and compulsory purchase. EG – compiling appendices, proof reading reports, uploading to banking software.

Key skills & attributes:

• Some experience of administration within the property sector and be familiar with AML requirements.
• Advanced knowledge of MS Office.
• Accuracy, attention to detail, and the ability to meet deadlines.
• Ability to work independently and prioritise workloads.
• Enthusiastic, articulate, and well presented.

Location: Norwich

Hours: 9am- 5:30pm Monday to Friday (flexible hours available)

Salary: £28-30k

Benefits: 25 days annual leave + Bank Holidays, Pension, Life Assurance (8x basic salary), interest free season ticket loan, company bonus scheme, share incentive plan, financial & mortgage advice, gym discounts, wellbeing support, eye care vouchers, health screening.

The post Team Administrator (Land Management) appeared first on Centre Point Recruitment.

Our client wishes to hire a proactive and well organised individual to join their busy accounts team. This role involves collaborating closely with the lettings and property management teams to ensure an efficient and exceptional service is delivered at all times. You will be expected to build strong rapport with their landlords and tenants, demonstrating excellence in managing their financials and earning their trust to create long lasting relationships.

Main responsibilities:

• Establish trust and maintain excellent communication with Landlords and Tenants to foster lasting relationships.
• Daily bank reconciliation, ensure rents are collected, and Landlords, contractors, and third parties are paid on time.
• Ensure all arrears are chased in line with regulatory bodies guidelines.
• Make sure all Landlords, Tenants and Contractors are paid in a timely manner.
• Maintain meticulous records, ensuring all files are audit-ready to meet Propertymark standards.
• Respond promptly to queries, manage deposits with DPS, chase arrears, implement rent increases, and oversee Landlord floats, working closely with the Lettings and Property Management team.
• Non-Resident Landlord Scheme: Understanding of the scheme for data entry purposes and to ensure compliance.

Key requirements:

• A minimum of 12 months’ experience in a Lettings Client Accounts role is essential.
• Working towards or an interest in obtaining a professional qualification (e.g. Propertymark, AAT, ACCA, CIMA) is advantageous.
• Self-motivated with the ability to work independently.
• Strong communication skills with the ability to explain complex financial information clearly both verbally and in writing.
• Proficient in CRM systems and Microsoft Office. Reapit knowledge is highly desirable.
• High levels of accuracy and attention to detail.

Location: West London

Hours: 9am – 6pm Monday to Friday

Hybrid: 2 days of remote working per week (following initial introductory period)

Salary: £30,000 – £32,000

Driving licence: Not required

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